Blog

The Value (and Cost) of Change

In any managerial space, there’s going to be talk about change. Sometimes this is recognizing the fear of it that many people hold, but more often, the common wisdom is that organizations need to evolve or die. Organizations set up entire departments for the purpose of facilitating change - as well as buying books, putting […]

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What's in a Word?

I find it fascinating that so often people will come up with a great idea or product, put all of this time and effort and consideration into making it the absolute best that it can be…and then they watch it fail because they never gave it a good name. And I don’t mean that they […]

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It's About Time.

Isn’t it always about time? The reality is that everyone in the workforce measures their time: You’re either clocking in and paid by the minute or being paid in bulk and tracking your time to make sure you can carve out a good career and a personal life. All this to say, time is important […]

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Gatekeeper, Curator, Editor, Where Art Thou?

In the early days of the internet, its prophets preached that it would bring freedom — a specific kind of freedom that they called disintermediation. In addition to being a very attractive buzzword, disintermediation describes the process of cutting out the middle man. Disintermediation, they promised, would get you the best prices on what you […]

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Listening to the Jungle Drums

If you’re lucky, then you probably spend a lot of your time as a leader or executive knowing, more or less, what you should be doing. But that surety of purpose doesn’t mean that things can’t go off the rails. That’s why it’s important to stay attentive and listen to what the world around you […]

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Mea Culpa

In this column, I spend a lot of time talking about the things you should be doing. And I’ve gathered a lot of this advice by doing the wrong thing and learning the hard way over the course of the past 30 years. The crux of the issue is that I can give that kind […]

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Are You Yesterday, or Are You Tomorrow?

In my career, I’ve closely examined many different types of organizations working in different areas. But for all the many differences I see in business perspectives and how an organization is run, I find that businesses tend to fall into one of two categories: yesterday businesses or tomorrow businesses. A yesterday business falls back on […]

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What Are You Afraid Of?

FOMO, or the fear of missing out, is a powerful thing. It’s so powerful, in fact, that learning to utilize it is the cornerstone of every Sales 101 course. And it works for one very simple reason—fear is an extremely potent motivator. As human beings, fear is a fact of existence and has been since […]

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So…Who’s Gonna Fix That? The Problem With Quick Fixes

In many organizations, and certainly within organizations of size, a role tends to arise out of necessity: the fix-it guy. (Author’s note: For our purposes, “fix-it guy” is a gender-neutral term that can refer to an individual of any gender who is routinely called upon to save the day.) This person has a particular talent […]

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Time Is Money, So Invest Wisely

Many moons ago, I was a salesman new to the media world, and I was young, hopeful, and indisputably did not know what I was doing. At another time we can get into the journey of how I got my position without being strictly qualified, but one way or another I was there, and I […]

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