Blog

Using the Wisdom of the Serenity Prayer

I grew up on the South Side of Chicago in a very Irish, very Catholic neighborhood. The Serenity Prayer showed up in just about every household. Whether it was a plaque on the wall or carved into a soap dish, it was a cultural mainstay of that community. You’ve probably heard this prayer in reference […]

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Owners Must Manage Time Differently

Lately, a lot of my time has gone toward a new training venture. In this process, I’m documenting skills that I’ve used throughout my career to help new business owners get in front of the very hard learning curve. I’m a “hands-on” manager and prone to jump in, which is often the very wrong answer. […]

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What to Do When the Ice Is Cracking

Right now, do you pivot or stay the course? Hunker down or rise up? The landscape seems to change not by the hour, but by the minute. As the current presidential administration continues to sow chaos throughout the global economy, it’s nearly impossible for business leaders to stabilize their footing for long enough to make […]

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The Importance of Removing Friction

Friction is just about everywhere you look. But if you’re the person in charge, it’s your job to minimize it as much as possible. Every transaction, customer engagement, product delivery, etc., is going to have some level of friction. That’s true for anyone who doesn’t operate 100% by themselves. While you can never completely remove […]

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Why My Dog Isn’t a Good Manager — When to Push

I’m a firm believer that wisdom can be found anywhere, and I recently made a new discovery while walking my dog. As the primary dog walker, I tend to take us around three basic routes. The first is a quick around the block, a 10-minute route where he can sniff and do his business and […]

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Strap In and Ride It Up

There is always a pile of books on management and entrepreneurship to choose from, and although I don’t find grand revelations in every book I pick up, I do like the search. Recently I discovered a new book, and what has stuck with me is the author’s description of catastrophic thinking, or catastrophizing. The author […]

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Sharpening Your Tools in the Face of Uncertainty

I was recently having dinner with my wife at a high-end ramen restaurant, and it struck me how much my life had changed. Back in college, I, like many others, lived off of $5/1 packets of ramen. While I’ve since learned that I need to live off more than sodium and starch, the lesson that […]

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The Value (and Cost) of Change

In any managerial space, there’s going to be talk about change. Sometimes this is recognizing the fear of it that many people hold, but more often, the common wisdom is that organizations need to evolve or die. Organizations set up entire departments for the purpose of facilitating change - as well as buying books, putting […]

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What's in a Word?

I find it fascinating that so often people will come up with a great idea or product, put all of this time and effort and consideration into making it the absolute best that it can be…and then they watch it fail because they never gave it a good name. And I don’t mean that they […]

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It's About Time.

Isn’t it always about time? The reality is that everyone in the workforce measures their time: You’re either clocking in and paid by the minute or being paid in bulk and tracking your time to make sure you can carve out a good career and a personal life. All this to say, time is important […]

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