No matter what industry you’re in, at least part of your organization’s core function is to communicate information to your target audience. Whether that’s telling them how to make good dietary decisions or providing information on your latest sale, you are usually seeking a reaction. Because if you don’t understand their perspective, you are going […]
Throughout literature, television, and nearly any other form of media, there’s a recurring trope of the jezebel: the homewrecker, the other woman, the person who steps in and ruins a happy relationship. Whether this threat is the eponymous Jolene from Dolly Parton’s hit song or Jacob Black of Twilight fame, you’ve certainly seen examples of […]
Isaac Newton’s first law of motion is fairly simple: An object at rest will stay at rest until acted upon by an outside force. Similarly, an object in motion will stay in motion until an outside force stops it or changes its direction. This is a foundational law for our understanding of how matter moves […]
We’re well into the new year, and by now you certainly have some sense of what you want to accomplish in 2023. I know, because it seems like everyone has been forced to identify some goal, direction, or thought for the year. But setting up a goal, or “strategic objective,” is not the same thing […]
I’m going to give you some business advice that you probably don’t get a lot: Stop. Stop already! Your business is trying to do too much at once—you’re trying to do too much. It’s December as I write this, and it’s a mystical time when contracts end, leases expire, and there’s a strong wind of […]
Are you a Hilton person or a Marriott person? I ask because this distinction recently came up while my wife and I were at a family event out of town, and the organizer had booked it at a DoubleTree hotel. Upon learning this, I did what a rational, sane person does, and pulled out my […]
Just a couple months ago, everyone was talking about the Great Resignation or the Big Quit—I even talked about it on this platform. This mass migration of professionals changing jobs (or even industries) for greener pastures fundamentally changed the look of the job market. Whatever industry you were in, whether you were hiring a barista […]
Early in my management career, I worked at a company where the mantra was, “Everyone needs to be personally productive.” That meant that no matter your location or position in the organizational structure, you were responsible for regularly producing something of concrete value—no one just “managed.” This was at a newspaper company, so being “personally […]
Years ago, I took over command of a company that was in rocky shape. And on my first day in this new role, I found something interesting in the top drawer of my new desk: reports. Three detailed, extensive reports from experts who had been contracted to assess areas of improvement for the business. My […]
Recently, I was working with a GM of one of my owned companies, and we were conducting a routine review of our results against our first quarter plan. I’ve been doing these types of reviews for years, and I know that there’s often a lot of dead weight in these financial reports. For instance, on […]
